Privacy Policy
Last updated:
This is an editable starter document, not reviewed legal advice. It must be reviewed by a qualified legal professional before HWH relies on it. Highlighted items need confirmed details.
This policy explains how information is handled when you use the HWH informational website. It does not cover the HWH mobile application, which will have its own privacy policy describing marketplace accounts, orders and farmer documents.
1. Who we are
This website is operated by [Legal entity name — to be confirmed], with its registered address at [Registered address — to be confirmed].
Review required: Confirm the legal entity that operates the website and the app.
2. Information this website collects
The website is informational. It does not offer accounts, purchases or farmer registration. It may process:
- Contact form messages — your name, email address, subject and message, when you choose to send us a message.
- Technical data — such as IP address, browser type and pages requested, which web hosting providers commonly record in server logs for security and reliability.
The website does not currently use analytics or advertising cookies.
Review required: Update this section if analytics, cookies or additional forms are added.
3. How we use information
- To read and respond to inquiries you send us.
- To keep the website secure, available and working properly.
- To comply with applicable legal obligations.
4. Service providers
The website relies on third-party services that may process limited technical data on our behalf:
- A web hosting provider, to serve the website.
- An image delivery service (currently Unsplash’s image CDN), which delivers photographs to your browser.
- Netlify, which hosts this website and receives contact form submissions on our behalf.
Review required: List the actual hosting, form and any other providers once selected.
5. Retention and security
We keep contact messages only as long as needed to respond and for reasonable record-keeping, and we use reasonable safeguards to protect them.
Review required: Specify retention periods.
6. Your choices and rights
Depending on applicable law, you may have the right to access, correct or erase personal information you have shared with us, and to withdraw consent. In India, the Digital Personal Data Protection Act, 2023 and its rules may apply.
Review required: Confirm applicable obligations and the process for handling requests.
7. Contact and grievances
For privacy questions or grievances, contact [Grievance officer name — to be confirmed] at [Privacy contact email — to be confirmed]. You can also use the Contact page.
8. Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it last changed.